Information about materials, jewelry maintenance and warranty

Information about materials
All Shani Jacobi jewelry is designed and hand-made in Israel. Our jewelry is made of 925 sterling silver or high-quality brass with 14K gold or silver plating.

If you suffer from metal sensitivity or have a known allergy, please contact us prior to completing your order. We’ll help you find the best piece of jewelry for your skin!

Jewelry maintenance
To keep your jewelry in the best condition, we recommend avoiding water, perfumes, detergents, etc. as these may harm the coating. To do so, remove your jewelry when you come into contact with such products.

Store each item individually in a moisture free place to avoid damage. We recommend placing each item in its own soft pouch for extra care.

Warranty
We offer a 12-month warranty on the plating. The warranty starts on the date of purchase. If you need your jewelry repaired or plated, email us at info@shanijacobi.com and we'll take care of it. Please note that discoloration, oxidation, and tarnishing are all inherent and inevitable characteristics of plated jewelry that can occur over time. However, we stand behind our quality and believe that with proper care, your pieces should last.

Important information: Our warranty does not entitle you to receive a replacement or refund for lost or stolen items.

Questions?
Feel free to contact us with any additional concerns.